Calls8 operations.
Verify agent and business applications, assign clients to agents, and audit platform activity.
Restricted access • Audit logging • Role-based controls
What you can do
Core admin workflows
1
Review applications
Approve or reject agent and Business Client signups with notes.
2
Manage assignments
Link Business Clients to the right Agent and fix overrides when needed.
3
Audit activity
Search the audit log for security and compliance review.
For administrators
Platform oversight
The admin portal keeps Calls8 trustworthy: verified businesses, accountable agents, and a clear record of changes.
Agent management
List, verify, suspend, and inspect agent accounts.
Client management
Business Client profiles, lines, and verification status.
Assignments
Assign or reassign Business Clients to agents.
Audit log
Who changed what, and when—export-friendly history.